Privacy Policy

This Privacy Policy is effective January 26, 2024. It contains types of information collected and recorded by PNM and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@techniart.com.

Log Files

The PNM LTO site follows a standard log file procedure. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. We use this information to analyze trends, administer the site, track users' movement on the website, and gather demographic information. It does not link to any personally identifiable data.

Personal Information

The PNM LTO site collects personal information required for e-commerce operations that includes customer name, shipping address, billing address, email, phone number, and account number. The PNM LTO site also may collect personal information to enable product purchase and enrollment in programs. The personal information collected through the PNM LTO site is not shared with any third party.

Cookies and Web Beacons

The PNM LTO site uses 'cookies' like any other website. We use cookies to store information, including visitors' preferences and the website pages that the visitor accessed or visited. This data helps optimize the users' experience by customizing our web page content based on visitors' browser types and other information.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons used in their respective advertisements and links on the PNM LTO site, which are sent directly to users' browsers. These technologies measure the effectiveness of their advertising campaigns and personalize the advertising content you see on websites you visit. They automatically receive your IP address when this occurs. The PNM LTO site has no access to or control of these third-party advertisers' cookies.

Tracking and Analytics

We use Google Analytics to help us evaluate customers' use of the PNM LTO site , to compile reports on activity, and to improve content and website performance. Information we track through Google Analytics includes visits, unique sessions, acquisition information, browser type, device type, operating system, page views, and other similar data points. We also use software called Crazy Egg to track user movements and engagements across the site. We use data collected to improve site performance.

We do not share personal information with third parties; however, some third-party sites may keep track of customer browsing activities when they serve them content, enabling the content they can present. Customers can enable their browsers Do Not Track signal so that third parties know they do not want to be tracked. The website allaboutdnt.com has more information, including how to configure Do Not Track browser settings.

Third-Party Privacy Policies

The PNM LTO site Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about opting out of specific options. You can choose to disable cookies through your browser options. You can find more detailed information about cookie management on respective web browser's websites.

The webstore includes links to third party sites, mainly our suppliers, who provide more detailed information about their product, its compatibility, and installation procedures.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, monitor, and guide their online activity. The PNM LTO site does not knowingly collect any Personal Identifiable Information from children under 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to remove such information from our records promptly.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities. It is valid for visitors to our website regarding their shared and collected information in the PNM LTO site. This policy does not apply to any information collected offline or via channels other than this website.

California Residents

California Civil Code Section 1798.83 permits Website(s) users who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make a request, please contact us at support@techniart.com. Furthermore, California residents have the following rights concerning Personal Information we may have collected about them

(i) Requests to Know

You have the right to request that we disclose:

The categories of Personal Information we have collected about you;
The categories of Personal Information about you we have sold or disclosed for a business purpose;
The categories of sources from which we have collected Personal Information about you;
The business or commercial purposes for selling or collecting Personal Information about you;
The categories of Personal Information sold or shared about you, as well as the categories of third parties to whom the Personal Information was sold, by category of Personal Information for each party to whom Personal Information was sold; and
The specific pieces of Personal Information collected.
You may submit a request to know or a request to access and obtain a copy of the personal infornation that we have collected about you in the last 12 months via email or phone. The delivery of our response may take place electronically or by mail. We are not required to respond to requests to know or to access more than twice in 12 months.

(ii) Requests to Delete

You may submit a request to delete Personal Information via the Privacy Tools. You have the right to request that we delete any Personal Information about you that we have collected. Upon receiving a verified request to delete Personal Information, we will do so unless otherwise authorized by law.

(iii) Authorized Agents

You may designate an authorized agent to make requests on your behalf. You must provide an authorized agent with written permission to submit a request on your behalf, and we may require that you verify your identity directly with us. Alternatively, an authorized agent that has been provided power of attorney under Probate Code sections 4000-4465 may submit a request on your behalf.

(iv) Methods for Submitting Consumer Requests and Our Response to Requests

You may submit a request for access and requests to delete Personal Information about you via email at support@techniart.com or phone by calling 860.693.2003.

Upon receiving a request, we may ask you for additional information to verify your identity. Any additional information you provide will be used only to verify your identity and not for other purposes. We will acknowledge receipt of your request within ten (10) business days of receipt. Subject to our ability to verify your identity, we will respond to your request within 45 business days of receipt.

(v) The Right to Non-Discrimination

You have the right not to be discriminated against for exercising your California privacy rights described above.

(vi) Sale of Personal Information

In the last 12 months, we have not sold Personal Information collected on and through the Sites.

Consent

You consent to our Privacy Policy and agree to its Terms and Conditions by using our website. You can opt-in to receive updates to our privacy policy by emailing support@techniart.com.